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Testimonials

Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review

DIY Spare Parts (Jon) was really helpful in trying to trace a spare part for me. In the end, because of a muddle at my end, I had to return the part, and they sent another back without charge, recommending a source for what I was looking for originally.

N Ray - UK, 2025 5* Google review

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review

Can't rate them highly enough! Ordered many times and every time they go out of their way to help. Fast, efficient, good prices. Why can't all companies be this good!

Tim - UK, 2025 5* Trust Pilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Great service from DIY Spare Parts. Part delivered quickly. It appeared to be wrong, but a phone call was answered immediately and it was explained that it was an upgrade and I was sent diagrams to show fitting. Easy job and my mower is now operating again. Will use again.

B Leggott - UK, 2024 5* Trustpilot review