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Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review

Can't rate them highly enough! Ordered many times and every time they go out of their way to help. Fast, efficient, good prices. Why can't all companies be this good!

Tim - UK, 2025 5* Trust Pilot review

Excellent service from the first point of contact to the delivery of the front axle for my Mountfield lawn tractor. Many thanks to Andy and Jon for their courteous and helpful service. I wouldn't hesitate to use them again should I need any more replacement parts for my mower.

B Rogers - UK, 2025 5* Google review

Excellent services. Ordered some parts for my Kawasaki brush cutter. All items received on time/good condition here in Australia. Proper/real Kawasaki parts, no cheap copies. Reasonable/fair prices. Would order parts again and recommend.

W Steenbeek - Australia, 2024 5* Trustpilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

excellent service on the phone from a member of staff with 30 years experience that knows exactly what you are looking for. You do not get that online. I always use these guys for lawnmower parts.

D Fisher - UK, 2025 5* Google review