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Testimonials

Professional and Caring Company I requested the smallest of objects, a petrol cap, having crunched the original, and Jonathan was very helpful and dedicated in finding the correct one, even sending a photo to ensure it was what I required. Efficient, professional and caring. Thank you for taking away the stress. I will be recommending your Company to friends and family. Sincerely J Featherstone

J Featherstone - UK, 2024 5* Trustpilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Excellent services. Ordered some parts for my Kawasaki brush cutter. All items received on time/good condition here in Australia. Proper/real Kawasaki parts, no cheap copies. Reasonable/fair prices. Would order parts again and recommend.

W Steenbeek - Australia, 2024 5* Trustpilot review

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review

Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review

My 20 year old Stiga mower had badly damaged blades and could find no parts in the US. With a broader search, I found DIY Spare Parts in the UK. They did a fantastic job of tracking down blades, not just exactly the correct part but even upgraded with replaceable tips. Jon even contacted Stiga in Sweden and was able to confirm correct fit. Over the top!!

C Christianson - USA, 2025 5* Trust Pilot review